Terms and conditions

You will receive a full refund if:

  • You cancel the trip not later than 5 days before your arrival. (E.g. if you arrive on 6th of July, you must cancel the trip by the end of the 1st of July);
  • If you will cancel one chosen activity not later than 5 days before the arrival you will get a full refund for that one activity. (E.g. if you arrive on 6th of July, you must cancel the activity by the end of 1st of July)
  • If your selected activity will be canceled due to a weather conditions you will receive a full refund for that one activity.

You will receive a partial refund if:

  • You will cancel the trip 4-2 days before the arrival (E.g. if you arrive on the 6th of July, you must cancel the trip on the 2nd, 3rd, or 4th of July to get a partial refund);
  • Due to weather conditions your chosen activity will be replaced with a cheaper activity;

You will not receive a refund if:

  • You will cancel a trip one day before your arrival date or later (E.g. if you are supposed to arrive on the 6th of July and you report a cancelation on the 5th of July or later, you will not get a refund).
  • You will cancel an activity one day before your arrival date or later (E.g. if you arrive on the 6th of July, you cannot cancel the activity on the 5th of July or later).
  • One person or a few people from your group of travelers will refuse to do an activity for which you already paid.

To get your refund:

Contact us via WhatsApp or send us an e-mail. Get your money back in 20 days

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